TERMS OF USE

Last updated: 18 September 2026

1. Acceptance of Terms

By accessing and using this website (castelohorror.com), you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use this website.

2. About Us

This website is operated by Red Swan Films, LDA, a Portuguese company registered under NIPC 518415406, with registered office at Quinta do Castelo, Rua da Corredoura 2, 3270-160 Pedrógão Grande, Portugal.

The Castelo Horror Film Festival is an event produced by Red Swan Films, LDA.

3. Website Use

The user agrees to use this website only for lawful purposes and in a way that does not violate the rights of, restrict or inhibit the use and enjoyment of the website by third parties.

Prohibited uses include:

  • Attempts at unauthorized access to any part of the website

  • Transmission of any illegal, harmful, defamatory, obscene or otherwise objectionable material

  • Impersonating any person or entity

  • Interfering with the operation of the website

  • Using automated systems to access or extract content from the website

  • Using content from this website for commercial purposes without prior written authorization

4. Intellectual Property

All content on this website — including texts, images, videos, graphics, logos, festival visual identity and design elements — is the property of Red Swan Films, LDA, or is used under license.

The content is protected under the Portuguese Copyright and Related Rights Code (Decreto-Lei No. 63/85), the Industrial Property Code and applicable European Union legislation.

You may view and share the content only for personal and non-commercial purposes. Any other use — including reproduction, modification, distribution, republication or public performance — requires prior written authorization from Red Swan Films, LDA.

5. Third-Party Content and Links

This website may contain links to third-party websites or content embedded from third-party platforms (such as YouTube, Instagram, Eventbrite). We do not control these third-party sites and are not responsible for their content, privacy practices or terms of use.

6. Ticket Sales

Ticket sales for Castelo Horror Film Festival events are processed by Eventbrite, a third-party ticketing platform. Your purchase and use of tickets is governed by Eventbrite's Terms of Service and the specific ticket terms presented at the time of purchase.

Refund policies, cancellation conditions and event entry conditions are as indicated at the time of purchase through Eventbrite.

7. Event Attendance

Participation in Castelo Horror Film Festival events is subject to the terms presented at the time of ticket purchase, including but not limited to:

  • Age restrictions for specific screenings and events

  • Prohibited items

  • Photography and recording policies

  • Right of admission

  • Compliance with venue rules and Portuguese law

By participating in our events, you consent to being photographed or filmed for festival documentation and promotion purposes, unless you notify the festival organization in advance.

8. Age Rating

Some of the content presented at the Castelo Horror Film Festival is intended for adult audiences. Age ratings for individual sessions and events will be clearly displayed. Some events are restricted to those aged 18 and over (M/18).

Parents and legal guardians are responsible for determining the suitability of festival content for minors under their care.

9. Responsibility

The information on this website is provided in good faith and for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of any information, products or services on this website.

Programming, schedules, guest appearances, ticket prices and venue information are subject to change. We will make reasonable efforts to communicate significant changes, but we are not responsible for changes to the festival programme or schedules.

10. Limitation of Liability

To the maximum extent permitted by Portuguese law, Red Swan Films, LDA will not be responsible for any direct, indirect, incidental, consequential or punitive damages arising from:

  • Your use or inability to use this website

  • Any errors or omissions in the website content

  • Any interruption, delay, or failure of the website

  • Any third-party content or services accessed through this website

Nothing in these Terms limits our liability where such limitation is prohibited by Portuguese consumer protection legislation.

11. Force Majeure

We will not be responsible for any failure or delay in fulfilling the festival programme or services caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, acts of terrorism, strikes or infrastructure failures.

12. Applicable Law and Jurisdiction

These Terms of Use are governed by Portuguese law. Any disputes arising from the use of this website or from participation in festival events shall be subject to the exclusive jurisdiction of the Portuguese courts, specifically the courts of the district of Leiria (comarca de Leiria).

13. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes constitutes acceptance of the modified terms.

14. Contact

For questions about these Terms of Use:

Email: info@castelohorror.com

Postal address: Red Swan Films, LDA, Quinta do Castelo, Rua da Corredoura 2, 3270-160 Pedrógão Grande, Portugal