PRIVACY POLICY (Política de Privacidade)

Last updated: 18 September 2026

1. Introduction

Red Swan Films, LDA operates this website in support of the Castelo Horror Film Festival. We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR, Regulation EU 2016/679) and Portuguese Law No. 58/2019.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what your rights are regarding your data.

2. Data Controller

The controller of your personal data is:

Red Swan Films, LDA

Quinta do Castelo, Rua da Corredoura 2, 3270-160 Pedrógão Grande, Portugal

Email: privacy@castelohorror.com

3. What Data We Collect

We collect only the personal data you actively provide:

  • Email address — when you subscribe to our festival newsletter

  • Name (optional) — if you choose to provide it when subscribing

We do not collect: telephone numbers, addresses, dates of birth, payment information or any other personal data through this website.

Ticket purchases are processed by a third-party ticketing platform (Eventbrite). Data collected during ticket purchase is governed by Eventbrite's Privacy Policy, available at eventbrite.com/privacy.

4. Why We Collect Your Data

We use your email address exclusively to:

  • Send you updates about the Castelo Horror Film Festival, including programme announcements, ticket availability and event schedules

  • Provide occasional information about future editions of the festival

We will not use your data for any purpose other than those indicated above, and we will not send third-party promotional content.

5. Legal Basis for Processing

Under Article 6(1)(a) of the GDPR, we process your data on the basis of your express consent, which you provide by actively subscribing to our newsletter through the subscription form on this website.

6. How Long We Keep Your Data

We retain your email address for as long as you remain subscribed to our newsletter, or until you request its removal. You can unsubscribe at any time through the link included in every email we send.

If you unsubscribe, your data will be deleted from our active contact list within 30 days.

7. Who We Share Your Data With

We do not sell, rent or share your personal data with third parties for their own use.

Your email address is processed through the following service providers, which act as processors on our behalf:

  • Squarespace, Inc. — our web hosting and email marketing platform (privacy policy: squarespace.com/privacy)

These processors are contractually obliged to protect your data and to use it only for the purposes we specify.

8. International Data Transfers

Some of our service providers (such as Squarespace) are based outside the European Economic Area (EEA). Whenever data is transferred outside the EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict processing of your data

  • Data portability — receive your data in a portable format

  • Object to the processing of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Portuguese Data Protection Authority (CNPD, www.cnpd.pt)

To exercise any of these rights, please contact us at: privacy@castelohorror.com

We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. Our website uses SSL encryption to protect data transmission.

11. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child under 16, please contact us immediately at privacy@castelohorror.com and we will proceed with its deletion.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by email to newsletter subscribers and published prominently on this website.

13. Contact

For any questions about this Privacy Policy or how we handle your data:

Email: privacy@castelohorror.com

Postal address: Red Swan Films, LDA, Quinta do Castelo, Rua da Corredoura 2, 3270-160 Pedrógão Grande, Portugal